Privacy Policy
Last updated: December 06, 2025
Introduction
At Reality Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Shipping and billing addresses
- Payment information (processed securely through third-party providers)
- Order history and preferences
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our website and conducting business
- Shipping and delivery partners
- Payment processors
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +254 705 540265